Idox Health customers share their experiences and success stories via their own words.

See how NHS trusts and other hospital groups have found success with Idox Health's solutions and services.

iFIT for Records and Assets Logistics Management

Achieving financial savings and driving patient safety with Idox Health

Lilie for Sexual Health Management

Strengthening sexual health data collection processes and enhancing patient care with Lilie.

he Trust’s consolidated system has become even more instrumental in helping clinicians ensure data integrity, undertake complex reporting and deliver a higher-quality service to patients across the region.


Watch our video case studies to hear customers share their success stories, working with Idox Health.

"It’s about making sure we have the case notes available when the patient needs them and, when they attend our trust, to make their care as safe as possible."

Gordon Elder, Newcastle Upon Tyne Hospitals NHS Foundation Trust
"iFIT has allowed us to make significant savings. Specifically, staff reduction, more efficient pulling, higher rates of found missing files and reduced temporary set creation. We are very happy with our customer service and account manager."

Simon Clayton, St George's University Hospitals NHS Foundation Trust

"iFIT has ensured that 98% of our records get to the appointment on time – it’s been one of the major transformational projects in my career that’s delivered such tangible benefits."

Andrew Raynes, Barking, Havering & Redbridge University Hospitals NHS Trust

"The best thing about Lilie is the people behind the application, the support and care shown to their customers."

Clare Pope, Northumbria Healthcare NHS Foundation Trust

"I was really impressed with the commitment and professionalism of the Idox Health team, and we’re delighted with the award-winning results. Not only is it a solution that works well for us, our patients love it."

Dr Alan McOwan, Chelsea and Westminster Hospital NHS Foundation Trust

"Markers on patients can be particularly useful where there may be potential safeguarding issues. If a patient is known to the child sexual exploitation team, the flag immediately alerts the healthcare professional when the electronic patient record is opened."

Anne Greenwood, Blackpool Teaching Hospitals NHS Foundation Trust



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