Lilie is the market-leading clinical management software specifically designed for CaSH, GUM, HIV and fully integrated sexual health services. Our solution supports multi-disciplinary teams in treating sexual health and HIV patients whilst streamlining your services and delivering the cost savings you need.

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What is Lilie?

Lilie opens up the patient record, giving visibility to all electronically recorded information. At a glance, healthcare professionals can review previous consultations, test results, referrals and written correspondence, previously prescribed medication, statutory reporting i.e. HIV and AIDS Reporting System (HARS), Sexual and Reproductive Health Activity Data set (SRHAD) and Genitourinary Medicine Clinic Activity Data Set (GUMCAD) and ad hoc report generation - in a secure manner. Lilie core has many optional features providing for all your standard administration, communication and reporting needs. Modules are sold on a flexible basis according to your service requirements.

Lilie is a fully scalable Electronic Patient Record system (EPR) used to capture outpatient activity, diagnoses and treatments for genitourinary medicine (GUM) patients. Having patient data in an EPR system provides the clinic team members with fast access to patient records and greatly reduces administration functions. All audit and quality measures are incorporated automatically to reduce clinical risk and improve the quality of the sexual health service.

The additional benefits of Lilie are as follows:

  • Multi-Disciplinary Team collaboration.
  • Reduces spread of infection.
  • Maximises patient convenience.
  • Supports the clinical team to deliver the best quality care.
  • Speeds up data collection.
  • Intuitive and easy to use.
  • Ensures accurate recording of data.
  • Accessible anywhere.
  • Configure Lilie to meet your service requirements.
  • Fast and accurate reporting.
  • Simplified deployment, maintenance & painless upgrades.

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Lilie Testimonials

With Lilie, we can put markers on patient records. This can be particularly useful where there may be potential safeguarding issues. For example if that patient is known to the child sexual exploitation team the flag would then immediately alert the health care professional when the electronic patient record was opened.

Anne Greenwood
Clinical Director of Sexual Health, BlackPool Teaching Hospitals NHS Foundation Trust
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See how this can work for you

Let one of our experienced healthcare IT consultants show you how to achieve the best ROI and improve the care pathway.

Virtual Clinic

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An online booking solution which gives patients the ability to search for a local clinic and book an appointment 24/7. Virtual Clinic meets the demands of patients and offers them a discreet, more convenient and additional route to treatment. The solution will also triage the patient into the most appropriate appointment in the diary, whilst updating the patient’s data into the electronic patient record. This helps the healthcare professional in preparation for the appointment before the patient walks in for consultation. With this modern route to treatment, patients get an immediate response to the available appointments via a secure and user-friendly website.

  • Reduces phone calls and patient visits to clinic to schedule appointments.
  • The Virtual Clinic solution services all your hub and spoke locations.
  • Reduces second appointments as patients are seen by the most suitable healthcare professional on their first clinic visit.
  • Reduces staff intervention as a patient record will already have been created along with the triage details and reason for appointment, before he/she arrives at the clinic.
  • Increases the volume of patients attending the service as information and bookings can be made out-of-office hours.
  • Reduces DNAs as patients are reminded of the appointment via SMS text or email.
  • Comes in two options to suit the needs of your service:- Idox Health can host a Virtual Clinic Website for you and connect to your database or as an alternative, the Virtual Clinic Link maintains the appearance of your clinic branded website.

Contraceptive & Reproductive Health

Lilie Cont And Repro Website

This optional module helps you manage the high volumes of data which are collected by modern busy clinics whilst satisfying your SRHAD (Sexual Reproductive Health Activity Data set) national requirements.

  • Flexible interface enables you to configure assessment templates to best suit your needs.
  • Maintains a detailed contraceptive health history and treatments issued to patients including the consultations provided.
  • Produces statutory reports quickly and easily.
  • Easy-to-use integrated appointments function.
  • Supports real-time management of walk-in patients.

Chlamydia Screening Module

Lilie Chlamydia Website

Efficiently captures all National Chlamydia Screening Programme (NCSP) data required to identify and monitor the spread of Chlamydia. The software allows your service to meet the high volume of data recording required for NCSP standards ensuring a more efficient patient notification process.

  • Reduces admin time by eliminating manual processes.
  • Increases data accuracy and security as data from outlying screening centres is received electronically.
  • Reduces data duplication and transcription errors as data is captured just once - at point of care.
  • Provides full partner recording and reporting functions supporting clinical staff to identify, monitor and control the spread of Chlamydia.

HIV Module

Hars Keyboard 400X283

The HIV module in Lilie helps you manage your HIV positive patients more effectively, whilst collecting the data your service needs to produce a successful statutory HIV and Aids Reporting System (HARS) submission.  Used in conjunction with Lilie Dashboards, the HIV module can display key patient information in one simple view.

  • Captures complete HARS dataset.
  • Graphical, easy to view display showing key patient data.
  • Populates fields from other areas of Lilie which saves time and reduces duplication of data entry.
  • Highlights incomplete datasets and provides an appropriate process flow to ensure full completion of HARS data.
  • Ability to flag actions and generate tasks for colleagues.

Lilie Prescribing

Lilie Prescribing Website

Allows you to prescribe for your patients and notes the data in their record.

  • Accurate generation of prescriptions with options to print and/or issue a script.
  • Inbuilt dm+d database.
  • Access to a list of items regularly prescribed per location.
  • Allows multiple items to be prescribed/issued on one script.
  • Automatic recording of treatments for reporting.
  • Allows for recording of batch numbers and expiry dates.
  • Historic time line of items prescribed per patient.

Lilie Text (SMS Text Messaging)

Lilie Text

Enables patient communication via SMS. Appointment reminders or test results can be sent as generic messages or be personalised depending on your service requirements.

  • Timely, direct and auditable communication with patients.
  • Cost efficient.
  • Can be used for operational purposes (e.g. changes to clinic opening times or launch of new services), patient recall, result notifications and appointment reminders.
  • Reduces Did Not Attends (DNAs).


Lilie Touch3

Bringing together modern touchscreen technology and sophisticated data capture, Lilie touchscreens can efficiently manage walk-in clinics and allow patients to self-register their arrival for booked appointments. The easy-to-use, multilingual solution collects patient demographic and contact information as well as sexual history.

  • Consultation time can be reduced as key patient data is available ahead of consultation.
  • Faster throughput means more patients can be seen therefore increasing clinic revenue.
  • Improves data accuracy.
  • Automatic triage at time of registering.

Laboratory Link and Order Communications

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Lilie Laboratory Link

A solution which electronically receives test results from the laboratory. Once the laboratory has the results they are sent electronically into Lilie and automatically entered into the patient record. The patient record will then show a detailed test result history allowing you to look at trends if needed.

  • Matches results with patient and imports into patient record.
  • Reduces manual intervention and human error as results are imported automatically.

Lilie Order Communications

Lets you request laboratory tests and receive results electronically, via a digital interface through most laboratory providers.

  • Automatically prints out labels and lab forms.
  • Test results are automatically entered into the patient record and sent directly to the patient.
  • Logon to third party lab software via Lilie.
  • Reduces clinical risk associated with mismatched or missing results.
  • Identifies results that are lost in transit.
  • Enables laboratory performance monitoring.


Lilie Collecta

Captures sexual health data on a secure hand held device in an outreach environment, decreasing clinical risk as paper notes are not moved between sites. Lilie Collect captures data in real time and greatly reduces hours spent having to transcribe and input data when returning to the clinic.

  • Prevents duplication of effort. Paper records don’t need to be entered into patient record when staff return to the clinic.
  • Increases data accuracy as written notes and illegible hand writing do not need to be interpreted by administration staff back in clinic.
  • Data is securely locked on the hand held device.
  • 3G or Wi-Fi connectivity.
  • Offline mode can synchronise data when returning to the clinic, ideal for areas with no 3G or Wi-Fi connectivity.

Analytics for Lilie

Analytics For Lilie

Analytics for Lilie is a powerful data management tool that can automatically receive and process information from your Lilie database. 

The solution allows any authorised user, whether they are technical or not, instant access to a set of dashboards which allow you to explore your data in greater depth. Analytics for Lilie transforms the valuable data created during your working day and converts them into meaningful dashboards with trend analysis, giving you the insight you need to make effective changes.

  • Gives the management team a bird’s eye view of the clinic’s overall performance.
  • Identify growth areas, monitor the demand on your service, measure contraceptive demand and determine areas for improvement plus much more.
  • With trend analysis, you will be able to forecast busy periods allowing you to plan resources accordingly.
  • Graphical interface providing clear and instant presentation of data, easily understood by all members of the team.

Lilie benefits

  • Reduces spread of infection. Through the use of the patient communication modules such as SMS text messaging, services can ensure that patients are made aware of any test results as soon as they are received by the clinic, potentially reducing the onward spread of the infection.
  • Maximises patient convenience. The display of key patient information ensures clinical safety while speeding up consultations.
  • Supports the clinical team to deliver the best quality care. All patient data is automatically inserted into the EPR saving clinic time and improving patient care.
  • Speeds up data collection. The patient data you collect during your general working day is easily input into the EPR. The software and the dynamic screens change, validate and evolve as you enter this data.
  • Intuitive and easy to use. The consultation screens are user friendly and data can be easily collected. Lilie is so intuitive you will reduce your training needs.
  • Ensures accurate recording of data. Data is input during the consultation whilst ensuring the right questions are asked at the right time, reducing transcription errors. Written notes and illegible hand writing are a thing of the past.
  • Accessible anywhere. Lilie is available on a web-based platform and the cloud allowing access to different users over the Internet. This ensures improved availability, no costly client installations and access from any trust computer or device.
  • Configure Lilie to meet your service requirements. Create, modify and configure consultation screens for your healthcare professionals with Lilie’s simple dynamic forms editor. Lilie also has a set of preconfigured tools for your consultation forms.
  • Fast and accurate reporting. All the dynamic consultation forms can be printed at the touch of a button. This includes labels and sections populated during the consultation.
  • Simplified deployment, maintenance & painless upgrades. The Lilie hosted solution can be deployed easily since no client terminal installation is required – drastically reducing the initial investment in IT infrastructure.
  • The hosted solution ensures software updates and backups are carried out “behind the scenes”, reducing the costs associated with client installations and reducing the involvement of IT department resources. This also means that when the number of users increase, no further investment in hardware, bandwidth or resources is required.

Lilie Testimonials

The best thing about Lilie is the people behind the application, their support and care shown to their customers.

Clare Pope
ICT Lead/Administration Manager, Northumbria Healthcare Foundation Trust

With Lilie, we can put markers on patient records. This can be particularly useful where there may be potential safeguarding issues. For example if that patient is known to the child sexual exploitation team the flag would then immediately alert the health care professional when the electronic patient record was opened.

Anne Greenwood
Clinical Director of Sexual Health, BlackPool Teaching Hospitals NHS Foundation Trust

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